Equipment Problems
Solutions for pumps, filters, heaters, automation, and electrical issues
Electrical Safety Warning
Pool equipment involves high voltage electricity near water - a deadly combination. Never attempt electrical repairs without proper training. Turn off all breakers before inspecting equipment. When in doubt, call a licensed professional immediately.
Most Common Equipment Issues
Equipment Malfunction
General equipment failures, strange noises, or unexpected shutdowns.
Common Causes:
Quick Fix:
Turn off power immediately. Check breakers and inspect for visible damage.
Pool Automation Problems
Control system errors, programming issues, or connectivity problems.
Common Causes:
Quick Fix:
Try power cycling the system. Check Wi-Fi connection and app updates.
Salt System Problems
Salt chlorinator errors, low chlorine production, or cell failures.
Common Causes:
Quick Fix:
Check salt levels first. Inspect and clean cell if needed.
All Equipment Problems
Pump Not Priming
ModeratePump running but not moving water, struggling to maintain prime.
Pump Motor Overheating
ProfessionalMotor running hot, thermal overload trips, or burning smell.
Filter High Pressure
EasyPressure gauge reading above normal operating range.
Filter Low Pressure
ModeratePressure gauge reading below normal, poor water flow.
Heater Not Firing
ProfessionalHeater won't ignite or stay lit, no heat production.
Heater Short Cycling
HardHeater turns on and off repeatedly, won't maintain temperature.
Variable Speed Pump Errors
HardError codes, programming issues, or speed control problems.
Automatic Cleaner Problems
EasyRobotic or suction cleaner not working properly.
Timer/Clock Issues
EasyTimer not keeping time, not turning equipment on/off.
Valve Actuator Failure
ModerateAutomatic valve actuators not responding or stuck.
Light Fixture Problems
ProfessionalPool lights not working, flickering, or tripping GFCI.
Chlorinator Cell Failure
ModerateSalt cell not producing chlorine or showing error codes.
When to Call a Professional
Electrical Hazards
- • Tripping breakers
- • Burning smells
- • Exposed wiring
- • Water near electrical
Major Repairs
- • Motor replacement
- • Heater repairs
- • Automation programming
- • Plumbing modifications
Safety Concerns
- • Equipment overheating
- • Unusual noises
- • Pressure problems
- • Gas leaks (heaters)
Need Professional Help?
Our worker-owners are certified equipment specialists. We'll diagnose and repair your equipment safely and efficiently.
Mention "equipment issues" when calling for faster service
Prevent Equipment Problems
Weekly Inspection
Check for leaks, unusual sounds, and proper operation
Regular Cleaning
Clean baskets, filters, and salt cells on schedule
Proper Chemistry
Balanced water protects equipment from damage
Annual Service
Professional maintenance extends equipment life